Privacy policy
- Who we are
- Information we collect
- How we collect your data
- How we use your data
- Lawful basis for processing
- Sharing your data
- Data retention
- Cookies and analytics
- Your rights
- Data security
- Third party links
- Updates to this policy
Who we are
Napier Watt is a property consultancy specialising in the sale and rental of Central London property.
For any questions regarding this policy or your data, please contact us at:
Email: info@napierwatt.co.uk
Napier Watt is the data controller for the purposes of UK data protection law.
Information we collect
We may collect and process the following personal data:
- Name
- Email address
- Telephone number
- Property details where provided
- Enquiry details submitted via forms
- Technical data such as IP address and browser information
How we collect your data
Your data may be collected when you:
- Submit an enquiry through our website
- Request a valuation
- Register interest in a property
- Contact us by phone, email, or online forms
- Browse our website via cookies and analytics tools
How we use your data
We use your information to:
- Respond to enquiries and provide requested information
- Arrange viewings or valuations
- Match you with suitable properties
- Improve our website and services
- Maintain records for business and legal purposes
Lawful basis for processing
We rely on the following lawful bases:
- Legitimate interest to respond to enquiries and provide services
- Contract where processing is necessary to fulfil a request or service
- Consent for marketing communications where applicable
- Legal obligation where required by law
Sharing your data
We may share your data with trusted third parties, including:
- CRM and property management systems
- Website hosting providers
- Analytics providers
- Service providers supporting our operations
All third parties are required to process your data securely and in accordance with data protection law.
Data retention
We retain personal data only for as long as necessary:
- General enquiries, typically up to 12 months
- Client records, up to 6 years where required for legal or regulatory purposes
Cookies and analytics
Our website uses cookies to enhance your experience and understand how visitors use the site.
This may include analytics tools that collect anonymised usage data.
You can control or disable cookies through your browser settings.
Your rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Request transfer of your data
To exercise your rights, please contact us using the details above.
Data security
We take appropriate technical and organisational measures to protect your data, including secure systems and controlled access.
Third party links
Our website may contain links to other websites. We are not responsible for their privacy practices.
Updates to this policy
We may update this Privacy Policy from time to time. Updates will be published on this page.
